Safe and trusted
Carefully selected and trained staff
On-demand services
Flexible solutions for each family’s individual needs.
Caring and understanding
We listen to every family
Professional
Clear, standardised processes
24/7 support
Ready to support your family
Featured services
Choose a service that fits your family’s needs and schedule.
Personal care consultation
Consultation to shape the right support plan.
Contact for adviceView details →
What the service includes
Needs assessment
Flexible solutions for each family’s individual needs.
Tailored solution
Flexible solutions for each family’s individual needs.
Staff matching
Flexible solutions for each family’s individual needs.
Review and adjust
Flexible solutions for each family’s individual needs.
Service process
Receive request
→Assess and plan
→Match staff
→Deliver service
→Review and feedback
Frequently asked questions
View all questions →How far in advance can I book a service?
Book at least 2 hours ahead for same-day services and 24 hours ahead for services that require special preparation.
Can I reschedule my booking?
You can contact CareHome to request a new time. Availability depends on when the request is made and suitable staff availability.
How is the service price calculated?
The price is based on the service type, duration and any additional needs. The estimated total is confirmed before the service begins.
Which payment methods are available?
You can pay according to the instructions in your service confirmation. CareHome always states the amount and payment details clearly.
Are caregivers trained?
Staff profiles are screened, candidates are interviewed and each professional is instructed for the work assigned to them.
Can I cancel a service?
You can submit a cancellation request. Applicable terms are explained in the cancellation and refund policy.
Need help choosing the right care service for your loved one?
The CareHome team is ready to listen and support you 24/7.